CUSTOMER SERVICE - PARTS ASSISTANT (TELEPHONES)
Salary: Dependant on experience
Monday to Friday: 08:00 – 17:30 / 45 Hours
A Customer Service vacancy has arisen within our clients Parts Department for a Parts Assistant.
The Customer Service role requires numeracy and accuracy and is an ideal opportunity for an enthusiastic individual who works well in a busy and dynamic environment and who possesses the capacity to work to deadlines.
They are relocating to new premises in Teesside first half of 2017 and would like their staff to stay with them on their journey.
This role initially will be based at their current location in Northallerton/Bedale DL7 9NB; the successful applicant will be offered a fuel allowance to commute until they move to the new premises.
Main Customer Service Tasks:
- Handle telephone parts orders for external customers
- Arrange for delivery or shipment of parts as required
- Prepare and cost parts invoices, correctly identifying accounts
- Verify order invoices against purchase orders raised
- Liaise with suppliers and follow up of pending orders
A working knowledge of Microsoft Word, Outlook and Excel would be advantages; the ability to communicate at all levels with both internal and external customers essential.
A can do attitude and flexible approach to working is more important than prior knowledge of the Hiab , Multilift , Scarab and Heil products as training will be provided.
If you would like to be considered for this Customer Service position then please click ‘APPLY’ below.
Keywords: Customer Service, After Sales, Customer Support, Help Desk, Customer Operations, call centre, call handler, customer services, customer relations, customer representative